01Problem
01SolutionMissed calls
Unanswered inbound calls silently destroy patient trust and clinical growth.
Voice
Answers every inbound call, syncs to your PMS, and triages urgent cases.
Answer
We answer every call, book every appointment, and flag every urgent case. Around the clock.
Staff lose entire days to phones, manual referrals, and rescheduling, leaving the real work of patient care waiting.
Unanswered inbound calls silently destroy patient trust and clinical growth.
Answers every inbound call, syncs to your PMS, and triages urgent cases.
AnswerReception teams lose daily focus to endless phone queues and calendar tasks.
Consolidates missed calls and open clinic tasks into one actionable queue.
OrganiseInbound clinical paperwork gets lost in backlogs and unmanaged email boxes.
Extracts clinical details to process inbound referrals completely end to end.
ProcessPractice managers cannot track dropped workflows or silent operational leaks.
Handles automated patient SMS outreach, confirmations, and recall campaigns.
Re-engageWhere clinic tasks slip through the cracks, Fronta keeps them moving.
Unanswered calls quietly destroy patient trust
100% calls answered across clinic hours and after-hours coveragePatients deserve to feel seen and heard
24/7 AI workforce coverage for bookings, recalls and urgent routingUrgent work cannot wait in a voicemail queue
<10s urgent escalation path for calls that need fast action
Every single inbound call answered in under ten seconds. Day or night, with absolutely zero voicemails.
Switch smoothly resolves most incoming calls through your PMS. Pulse efficiently organizes any remaining complex backlogs.
Smart recall campaigns and SMS messages reach patients directly. Manage confirmations, reminders, and patient reactivations centrally.
AI just alerts the clinician. Systems support the staff. Fronta fronts the workload.
We didn’t start with a software pitch. We started on a clinic floor, watching great staff drown in ringing phones, messy workflows, and operational blind spots.
When your front desk is overwhelmed, patients just call the next clinic. We built Fronta to plug that leak. It’s an AI frontline that intercepts, answers, and organizes the workload before it becomes a backlog.
“Clinic admin is the most chronically under-resourced part of healthcare. Fronta is the first technology I’ve put into our practice that actually takes work off my team, instead of giving them another dashboard to manage.”
Dr. Raj Khillan, Chief Medical Officer at Fronta Health
Director & Paediatrician at Western Specialist Centre
We’ve pre-filled a worked example so you can see the result immediately. Adjust it for your clinic, then email yourself the report.
Answered directly — no jargon, no hedging.
Yes. Fronta is Australian hosted, aligned with the Privacy Act 1988 and the Australian Privacy Principles. Patient data never leaves Australia.
No. Fronta takes work off your team: calls, bookings, referrals, follow-ups and patient communication. Your team stays in control of escalations and patient care.
Most clinics can go live in days, depending on PMS access, call routing and workflow complexity. No lock-in.
Fronta connects into major Australian healthcare workflows and PMS environments where supported, including call handling, bookings, task queues, referral intake and patient SMS.
Live in days. No lock-in. Clinically tested.